Sales Reps & Dealers
Can a dealer create orders and issue invoices for the customer?
Yes, the admin user with the dealer role can create orders and issue invoices. To let the user with the dealer role create orders and invoices, resources should be set up for him within System → Permissions → User Roles → select the role to update → ...
Recent Articles
How can customers receive Price and Back in Stock Alerts notifications?
Since v.1.18.0 we added the ability to notify customers via email about their subscriptions to Price Alerts and Back in Stock Alerts. Please, ensure to enable the Notify Customer of Price Alert Subscription and Notify Customer of Back in Stock Alert ...Why GeoIP Redirect module does not work when using Amasty Service?
In order for the module to redirect customers correctly, the IP database should be first imported in Stores → Configuration → Amasty Extensions → GeoIP Data. In case Amasty Service is used for IP Database Update Settings in Stores → Configuration → ...Can we add the notification for customers to complete 2nd step of recurring paypal payment?
Since v.2.2.0 of the module, we added notifications for customers about the need to complete two steps when subscribing with payment through PayPal. When customer chooses PayPal as a payment method, the following notification would be displayed on ...Why ChatGPT AI Content Generator not generating content when using Amasty AI Service?
There are several reasons why the extension might not generate content on your Magento. In case Amasty AI Service provider is used in Stores → Configuration → Amasty Extensions → AI Content Generator, kindly make sure to check the following details: ...How to import/update customer addresses?
In order to import/update customer addresses, please, use the following fields: Root Entity Customer Address Entity The customer_address_entity.entity_id field stands for the address record in the database table customer_address_entity table. The ...