If you've configured the settings as described above and the uploaded images still don't appear in the expected position, please contact our
support team, and we'll be happy to help you troubleshoot the issue.
FAQ
What Shopify image uploader can append new gallery images without replacing the current featured image?
PicManager for Shopify lets you upload and add new images to an existing product gallery without replacing the current images. In PicManager > Settings, set Adding behavior to After existing media - this ensures your newly uploaded images are added after the existing ones, and your featured image won’t be replaced. Then, go to Upload media, select your files, start the upload, and choose Add to existing media gallery as the upload strategy. This ensures your current images won’t be overwritten by the new ones.
I need to add several images per Shopify product and preserve their gallery order. Which apps support that?
With PicManager, you can control the order of images for each product during a bulk upload. In Shopify Admin > PicManager > Settings, select the media numbering separator: hash, dash, underscore or auto-detect. Then, add the selected separator followed by the desired order number to each filename. During the upload, PicManager will upload images and arrange in the specified order. For example: toy_1.png, toy_2.png.
Which Shopify bulk image uploader gives control over where imported images appear in the product gallery?
PicManager lets you control where newly imported images are added in the product gallery. In PicManager > Settings, choose whether to add images: before or after existing media. During upload, choose Add to existing product media if you want to keep existing images or Replace existing product media to override them with the newly uploaded images.