Gift Card
How does printed card work in the Gift Card extension?
By default, the Gift Card extension offers administrators the flexibility to choose the type of gift card during its creation: virtual, printed (physical), or combined. A virtual gift card functions as an email-sent code, resembling the format of ...
How to fix a gift card image not showing in the email?
There are a number of reasons for gift card images not showing in the email. To resolve this issue, kindly try the solutions below. 1. Please, note that for correct sending of images via emails, the module requires installation of the Imagick module ...
I'd like to migrate Gift Card data from one Magento 2 to another Magento 2 instance. Is it possible?
It is, indeed, possible to migrate data from one Magento instance to another with the help of the import/export functionality that is included in the Gift Card Pro and Premium tariffs. The export module allows you to export all gift cards with their ...
Gift Card is out of stock, 'Add to Cart button' is missing on the product page. What shoud I do?
The basic reason for such a case is that the Gift Card module is disabled in the Admin Panel. To resolve it, please, navigate to Stores → Settings → Configuration → Amasty Extensions → Gift Card → General and enable the module.
Is it possible to rearrange and stylize elements on the gift card image?
Starting from version 2.7.0, the Gift Card extension provides UI for editing and rearranging elements (expiry date, balance, etc.) on the gift card image right from the admin panel. To do so, add a new image in Gift Card → Images → Add New or open ...
Can I restrict multiple usage of a gift card code?
The Gift Card Pro and Premium tariffs provide an option to restrict/allow multiple usage for specific gift card codes. To do so, proceed to Gift Card → Accounts and select an account you would like to edit. The Usage option may be set to either ...
Why does shipping/tax stay the same after applying a gift card to the order?
In its essence, a gift card is different from a discount coupon. A discount is applied to the product(s) in the order, changing their final price. Thus, Magento recalculates tax and shipping rates to correspond with the changed final price of the ...
Can the gift card be added as a payment method in Magento?
The gift card payment in the form of a separate radio button can't be incorporated into the extension. A gift card is applied through a separate Apply Gift Card Code field. Its record for the total amount (invoices, order details, etc) is presented ...
Is it possible to use several gift card codes while placing an order?
Starting from 2.9.0 extension version, the admin can set the maximum gift card codes qty to be applied in one order. The setting is located at Stores → Configuration → Amasty Extensions → Gift Card → Gift Card Account → Gift Card Code Qty Applied On ...
Is it normal that the shipping option is missing when purchasing the virtual gift card?
The behavior you observe is correct: virtual products do not require shipping. If you purchase a virtual gift card and/or virtual products, you'll be redirected to payment right away.
How to change the format of the delivery date?
Starting from version 2.11.0, the delivery date format on the frontend is displayed according to the selected store locale in Magento configurations: Stores → Configuration → General → General → Locale Options → Locale. For lower versions, the format ...
Is it possible to use a gift card for several orders?
A gift card of a large denomination can cover the cost of several orders. To allow application of a gift card to several orders, ensure that the multiple usages option is enabled on its product configuration page (Catalog → Products → choose the ...
Is it possible to create a gift code account using a specific code from the pool?
By default, a particular code cannot be assigned to a certain purchased gift card. The extension pulls a random code from the pool when the customer is placing an order or when the admin is creating a gift card code account.
How to choose time/date of sending a gift card via email?
The extension allows customers to select only the date of certificate delivery. For greater delivery accuracy, customers will need to specify the recipient's timezone. The email is sent with the execution of the first cron job on the selected date. ...
How to activate the gift card account?
The gift card account is created automatically when the order is invoiced and paid. If the order has the Complete status, but the code of the gift card is not activated and can't be applied, please contact our team.
I'd like to apply discounts to gift cards. How can I do that?
The functionality of applying cart price rules is available in the Pro and Premium tariffs of the module, and the rule can be set in the Admin Panel in Marketing → Cart Price Rules. If you'd like to upgrade to the Pro or Premium version of the ...
Does the extension allow sending a gift card code to the customer who hasn't purchased it using the Admin Panel?
As a store admin, you can send gift card codes to users with a required balance. For that, please create a gift card in Amasty Extensions → Gift Card → Accounts. After saving the settings, the gift card account gets a random code from the chosen ...
How to transfer the gift card data from Magento 1 into the extension?
Although the Import and Export functionality for gift card information is available in the Pro and Premium tariff packages, transferring data from Magento 1 to Magento 2 can be tricky. Below, you may find the available options for the data transfer. ...