Can I change the plan of my Support Subscription?

Can I change the plan of my Support Subscription?

      At the moment, one and the same support subscription can’t be upgraded/downgraded to other support plans or billing cycles automatically. The only option here will be to cancel the current subscription and subscribe to the required one anew.
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      • How can I subscribe to advanced support?

              In addition to the basic support provided with the product subscription, Amasty offers an option to subscribe to extended support with a monthly or annual fee. To acquire advanced support, proceed to the Support Subscription page, choose the ...
      • Is it possible to refund the advanced Support Subscription if I didn’t use it?

              Kindly note that Amasty doesn’t refund services or support subscriptions, however, there's an option to cancel the subscription and stop the billing cycle.
      • What does Amasty offer within the advanced Support Subscription?

             Amasty offers Pro, Premium and Amasty One tariff plans to subscribe to extended support with a monthly or annual fee. The benefits and costs of the plans differ according to the account type you have: Individual, Corporate, or Partner. Let's ...
      • How to cancel my subscription?

              The subscription can be suspended in the amasty.com account any time. Please navigate to the Subscriptions tab, open the required subscription and click on the Cancel This Subscription button in the right upper corner:           The same will ...
      • How does Product Subscription work and what does it offer?

              All Amasty extensions can be purchased by annual subscription only. When the product is purchased initially, 100% percent of its price should be paid. In subsequent years, 60% from the original price will be deducted once a year. Exact costs of ...
      • Announcements

      • Already Done in Q1'23

        New features and improvements Order Attributes v3.8.0 NEW now Order Attributes are placed on the PayPal Review Page; we added compatibility with Hyvä Theme for the module. You can find package for installing in composer suggest (Note: the compatibility
      • Roadmap | What to expect in Q1'23

        New features and improvements Improved Layered Navigation generate SEO-friendly URLs for multi-select Category filter; better speed performance of the Apply filters button; improve Category list load time. Special Promotions Pro optimize data types in
      • Already Done in Q4'22

        New Amasty services Make sure your site is well-performing with our E-commerce QA testing service. Let our specialists check various elements of your website and get the issues fixed. The service is available for any e-commerce platform (Magento, Shopify,
      • Roadmap | What to expect in Q4'22

        New features and improvements Elastic Search better performance of synonyms; REST API support. Product Labels enhanced extension performance with a lot of products on the page. Blog Pro posts migration from one Magento instance to another; email notifications
      • Already done in Q3'22

        New solutions Our new SaaS tool - Website SEO Health Check. Discover the most severe SEO mistakes which can damage your website. Available as part of Pro and Premium SEO Toolkit. New features and improvements Import and Export NEW we added the possibility