What does Amasty offer within the advanced Support Subscription?

What does Amasty offer within the advanced Support Subscription?

     Amasty offers Pro, Premium and Amasty One tariff plans to subscribe to extended support with a monthly or annual fee. The benefits and costs of the plans differ according to the account type you have: Individual, Corporate, or Partner. Let's review the details.

      For Individual

PRO

Monthly: $79
Annual: $759
PREMIUM

Monthly: $99
Annual: $949
AMASTY ONE

Monthly: $179
Annual: $1719

- free installation for all extensions purchased under the account with a support subscription (by request);
- free configuration service for top 5 Amasty modules.


Pro plan
+
- free installation of all updates for products listed under the account with a support subscription (by request); 
- personal Customer Success Manager for pre-sale and purchasing questions;
support in Amasty Slack channel, where replies are provided faster than in tickets.

Pro & Premium plan
+
Screen sharing & video calls for configuration questions & preliminary technical investigation to discuss steps to reproduce the issue and confirm credentials directly with Amasty support
     
      For Corporate

PRO

Monthly: $269
Annual: $2589
PREMIUM

Monthly: $299
Annual: $2869
AMASTY ONE

Monthly: $359
Annual: $3449
free installation for all extensions purchased under the account with a support subscription (by request);
- free configuration service for top 5 Amasty modules.

Pro plan
+
- free installation of all updates for products listed under the account with a support subscription (by request); 
personal Customer Success Manager for pre-sale and purchasing questions;
support in Amasty Slack channel, where replies are provided faster than in tickets.
Pro & Premium plan
+
Screen sharing & video calls for configuration questions & preliminary technical investigation to discuss steps to reproduce the issue and confirm credentials directly with Amasty support

      For Partners

PRO
PREMIUM
AMASTY ONE

free installation for all extensions purchased under the account with a support subscription (by request);
- free configuration service for top 5 Amasty modules.

Pro plan
+
- free installation of all updates for products listed under the account with a support subscription (by request).
Pro & Premium plan
+
Screen sharing & video calls for configuration questions & preliminary technical investigation to discuss steps to reproduce the issue and confirm credentials directly with Amasty support

      Costs for Partner support subscriptions depend on the partnership level. The exact costs for support will be displayed in the Support tab in your account.
  

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