I use the PicManager app and my product images have duplicated after uploading. What should I do?
If you notice that the images have duplicated in the match grid, don't finalize the upload job, as it can't be reverted. Instead, go to Apps > PicManager > Settings and check the box to prevent duplicates:
After saving the settings, start a new upload; there shouldn't be any duplicate images after matching. Only one image will be uploaded to Shopify and linked to products without creating duplicates.
Keep in mind that there is a limitation with this option: if you enable the "Avoid duplicates" checkbox, alt tags for the images won't be generated. If you need alt tags, you can leave the checkbox unchecked and manually remove the duplicate images from the product.
Related Articles
Why are some of my images not matching with my products when using Partial Match feature of your PicManager app?
The Partial Match feature works by looking for specific parts of the product title within the image file name. However, matching depends on how your images are named and how your settings are configured. This guide explains how Partial Match works ...
How to prevent images from being linked to product variants using the PicManager app?
If you want the images to be linked to simple products only, proceed to Apps > PicManager > Settings and select one of the following options: In this scenario, the images will be assigned only to the main products, ignoring any product variants:
How to assign images to products with PicManager?
Our application provides the flexibility to assign images either automatically or manually, with the ability to configure the assignment logic in the general settings. Here’s a simple overview of how the image assignment works and the options you can ...
How to set a main image for products with variants and assign individual images to each variant with PicManager?
To upload different images for the main product and each variant, use the Automatic Match option. This feature lets you assign images to the corresponding products and their options based on name or SKU. Go to Apps > PicManager > Settings, and select ...
My images are not matching when uploaded with PicManager, what should I check?
The images uploaded successfully, but their status shows as 'Not Matched'. Proceed to Apps > PicManager: Image Uploader and check the matching criterion selected for the uploading process. Make sure your image names correspond to the SKUs, product ...