Why GeoIP Redirect module does not work when using Amasty Service?

Why GeoIP Redirect module does not work when using Amasty Service?

In order for the module to redirect customers correctly, the IP database should be first imported in Stores → Configuration → Amasty Extensions → GeoIP Data. In case Amasty Service is used for IP Database Update Settings in Stores → Configuration → Amasty Extensions → GeoIP Data, kindly make sure to check the following details:

1. Please, make sure that the GeoIP Data module is updated to the latest version - 1.7.0, since it is required for the correct usage and functionality of the Amasty Service. For more details on how to update the module, kindly refer to the following article: How to update an Amasty extension?



2. Kindly check if the licence registration key is added into the Licence Registration list in Amasty > Products tab. Please, refer to the following article in order to register the module: I see messages in my account and admin area that license registration is required, what should I do?

3. Ensure you have an active product or support subscription (in case the module was purchased before February 1, 2022) to continue using the content generation service. 

If you encounter any difficulties or require our assistance, do not hesitate to contact us. 

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