How does Product Subscription work and what does it offer?
All Amasty extensions can be purchased by annual subscription only. When the product is purchased initially, 100% percent of its price should be paid. In subsequent years, 60% from the original price will be deducted once a year. Exact costs of the product subscription for each module can be found on its product page:
Kindly note that one product subscription covers only one extension. As long as your product subscription is active, you get:
- Extension updates. The latest versions will appear in the customer account in the Products tab right after they are released.
- Technical support. Should any issues with the module occur, our support team will provide technical help. For extended support options (installation and configuration services, personal success manager, access to Amasty Slack channel), consider our advanced Support Subscription.
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What does Amasty offer within the advanced Support Subscription?
Amasty offers Pro, Premium and Amasty One tariff plans to subscribe to extended support with a monthly or annual fee. The benefits of the subscription differ depending on the chosen plan. Let's review the details: PRO PREMIUM AMASTY ONE - free ...Can I still use the extension if my Product Subscription is suspended?
Yes, the extension can still be used on the website even if the product subscription is not active. Period of the extension usage is not limited. You will also receive product updates within one year after the purchase, regardless of the subscription ...How to cancel my subscription?
The subscription can be suspended in the amasty.com account any time. Please navigate to the Subscriptions tab, open the required subscription and click on the Cancel This Subscription button in the right upper corner: The same will be for the ...How to renew a canceled product subscription?
The cost of renewing a product subscription is 80% of the current product price. This 80% fee is applicable only for the renewal. For all subsequent years, the subscription will cost 60% of the original price annually. To renew your product ...Can I change the plan of my Support Subscription?
At the moment, one and the same support subscription can’t be upgraded/downgraded to other support plans or billing cycles automatically. The only option here will be to cancel the current subscription and subscribe to the required one anew.
Announcements
⚡ Have you enlarged the functionality of the Amasty extension with your own code? Share your improvements with us!
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket