How does Product Subscription work and what does it offer?
All Amasty extensions can be purchased by annual subscription only. When the product is purchased initially, 100% percent of its price should be paid. In subsequent years, 60% from the original price will be deducted once a year. Exact costs of the product subscription for each module can be found on its product page:
Kindly note that one product subscription covers only one extension. As long as your product subscription is active, you get:
- Extension updates. The latest versions will appear in the customer account in the Products tab right after they are released.
- Technical support. Should any issues with the module occur, our support team will provide technical help. For extended support options (installation and configuration services, personal success manager, access to Amasty Slack channel), consider our advanced Support Subscription.
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What does Amasty offer within the advanced Support Subscription?
Amasty offers Pro, Premium and Amasty One tariff plans to subscribe to extended support with a monthly or annual fee. The benefits of the subscription differ depending on the chosen plan. Let's review the details: PRO PREMIUM AMASTY ONE - free ...
How can we pause/edit a subscription?
Since v. 2.3.0 of the module, customers can update their shipping information, adjust the delivery plan, and pause their subscriptions using the 'Cash on Delivery' payment method. You can find the ...
How to create flexible subscription plans?
Our Subscriptions & Recurring Payments has a ready set of sample subscription plans, however, you can always create new ones that might be more suitable for your needs. To create a new subscription plan, please go to Magento Admin Panel > Amasty ...
Can I still use the extension if my Product Subscription is suspended?
Yes, the extension can still be used on the website even if the product subscription is not active. Period of the extension usage is not limited. You will also receive product updates within one year after the purchase, regardless of the subscription ...
I added a subscription product to the cart, but there are no payment methods, what is wrong?
You might experience the situation when a subscription product is added to the cart, but orders cannot be placed, as there are no payment methods available: This means that at the moment there are no payment gateways configured that accept ...