Why ChatGPT AI Content Generator not generating content when using Amasty AI Service?

Why ChatGPT AI Content Generator not generating content when using Amasty AI Service?

There are several reasons why the extension might not generate content on your Magento.  In case Amasty AI Service provider is used in Stores → Configuration → Amasty Extensions → AI Content Generator, kindly make sure to check the following details:

1. Please, make sure that the module is updated to the latest version - 3.3.0, since it is required for the correct usage and functionality of the Amasty Service. For more details on how to update the module, kindly refer to the following article: How to update an Amasty extension?



2. Kindly check if the licence registration key is added into the Licence Registration list in Amasty > Products tab. Please, refer to the following article in order to register the module: I see messages in my account and admin area that license registration is required, what should I do?

3. Ensure you have an active product subscription to continue using the content generation service. 

If you encounter any difficulties or require our assistance, do not hesitate to contact us. 



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