What to do if module registration form isn't showing in Magento admin area?

What to do if module registration form isn't showing in Magento admin area?

Follow these instructions in case no registration interface is displayed at Amasty > Products in your backend panel:


Step 1. The latest version of Amasty_Base module should be installed in your Magento environment. For guidance on updating it, you may refer to our article: How to proceed if I need to update Amasty Base extension?
Notes
Amasty_Base extension has backward compatibility. It means that you don't need to update any other modules, no conflicts will arise with older versions of other extensions.

Step 2. If your Magento instance has any restrictions for outgoing requests, whitelist our IP address 162.55.78.42, so that the data could reach our system;

Step 3. Verify that cron is set up in Magento to run by schedule. Detailed instructions are available in official Magento docs;

Step 4. Beside from setting up Magento cron in general, confirm that it is run by schedule for all cronjob groups, not only for the default group.
Info
The cronjobs from Amasty_Base module are derived into a separate cronjob group for better performance. Therefore, they won't be run automatically if schedule is set up for the default group only.

Step 5. Wait for 48 hours after checking the steps above. The registration form is expected to appear after the registration system establishes a successful connection with the instance.


Don't hesitate to reach out to our Support team if the form fails to display after checking all the aforementioned points.