I get the 'No recaptcha token' error. What should I check?
The “No recaptcha token” error may arise due to various reasons, often specific to each instance and requiring a thorough investigation. However, there are initial steps you can take to explore potential solutions. Please follow the steps outlined below.
1. Verify captcha keys. Navigate to Stores → Configuration → Amasty Extensions → Google Invisible Captcha → Captcha Setup and check Site Key and Secret Key. Consider generating a new key pair to ensure proper functionality.
3. Captcha configuration check. Confirm the status of the native Magento captcha on your instance. Ensure that only one captcha is enabled for the same form to prevent conflicts leading to the “No recaptcha token” error.
If the suggestions provided in this article do not resolve the issue, kindly reach out to our support team
for further assistance. We will be able to provide personalized guidance and additional troubleshooting to address the “No recaptcha token” error on your instance.
Can I add reCaptcha on the checkout forms?
Since version 2.4.0, it's possible to add reCaptcha to the checkout page forms. To do so, navigate to Stores → Configuration → Amasty Extensions → Google Invisible reCaptcha → Forms to be Protected by Captcha and choose the needed form: This feature ...
How can I check if AMP is working or not?
When the extension is enabled and configured correctly, an AMP page can be reached when searching for a product in Google from a mobile device. In Search Results, you'll get a link to the AMP page with an AMP icon. When you follow the link, you'll ...
The map isn't loading and there's a "Something went wrong" error, what should I check?
You might come across the following error on the Store Locator page: If you see it, open dev tools in your browser and check in the console if the following error is present: If you don't see any errors or if there's another error, please, submit a ...
Test connection fails with error "Unable to open SFTP connection as...", what might be the issue?
This error message appears as a result of an unsuccessful test connection. First thing is to double-check the credentials from the FTP settings tab. There's a chance that one of these values was entered with a typo, either the password or user name ...
I face some issues with the Elastic Search extension. What should I check?
If the extension doesn't work as expected (e.g. search results are not relevant or do not display at all), we'd recommend checking the module configurations following the instructions below. 1. A compatible version of the Elasticsearch Engine should ...