Recent Articles
How to add related products to a follow up email?
The Follow Up Email extension supports related, cross-sell and up-sell products, you can adjust the email's template with the values you'd like to add to the email by navigating to Admin Panel > Marketing > Email Templates. In the layout settings, it ...
How to restrict Monday for orders placed on Friday after specific time period if delivery is available on business days only?
With the Delivery Date Manager module, you can effectively manage delivery schedules by restricting selection for delivery dates. This might be crucial when your store requires at least one day to prepare orders placed before holidays. To prevent ...
I face some issues with the Abandoned Cart extension. What should I check first?
If the extension doesn't work as expected (e.g. abandoned cart emails are not sent, quotes are not added to the queue), we'd recommend checking the module configurations following the instructions below. 1. The abandoned carts are tracked within the ...
Why can't I get a refund immediately?
We can't issue immediate refunds due to the way Shopify's billing cycle works. Here's how it functions: When you subscribe, such as on March 1st, and your billing cycle starts on March 15th, we receive the payment on April 15th. If you request a ...
My Omnibus Price Tracker Subscription is confirmed but redirecting to plan selection: how to resolve?
If you’re experiencing issues where you're redirected to the plan selection screen despite confirming your subscription, follow these steps to resolve it: 1) Uninstall the app: Go to Apps and Sales Channel Settings > Select Omnibus Price Tracker > ...