General Questions
Why can't I get a refund immediately?
We can't issue immediate refunds due to the way Shopify's billing cycle works. Here's how it functions: When you subscribe, such as on March 1st, and your billing cycle starts on March 15th, we receive the payment on April 15th. If you request a ...How to install an app to my Shopify store?
Step 1. Access the Shopify App Store and log in to your account. Step 2. Open the details page of the desired app and press the Install button. Step 3. Within your Shopify admin interface, grant permission for app usage by selecting the Install app ...
Recent Articles
How to fix meta content with ChatGPT AI Content Generator?
Since v. 2.6.0 of the module, we added the ChatGPT AI Content Generator Lite module to the SEO Toolkit Pro package and the ChatGPT AI Content Generator Pro module to the SEO Toolkit Premium package, which allows to automatically fix meta content ...Can I import and export attachments?
Since v.3.5.0 Product Attachments extension adds compatibility with Amasty Import and Export module, enabling import and export functionality to the Pro version of the module. You can find the 'amasty/module-product-attachment-export-entity' and ...Why don't Apple Pay and Google Pay buttons appear on the checkout page when the "Enable Apple Pay and Google Pay" setting is enabled?
Customers see Apple Pay or Google Pay if they enabled them on their device, and depending on the browser they use. Here are the browser specifications as per Stripe gateway logic: Apple Pay Requirements Apple Pay is exclusively functional within the ...Why doesn't redirect function on the frontend?
This guide outlines key areas to examine to ensure your redirects operate smoothly. 1. Verify Redirects with GET Parameters Firstly, it is essential to verify whether redirects function when using a GET parameter. This check helps to rule out the ...Can I create a report using fields from Affiliate extension?
Since v.2.5.0 Affiliate extension is compatible with Custom Reports Builder module, enabling Affiliate entities for report creation. You can find the 'amasty/module-affiliate-to-builder-by-amasty' package for installing in composer suggest. Please ...