Account and license managing
Can we use one and the same extension license on several websites?
An Amasty extension is not domain-related, but installation-related. If you run each website on a new Magento installation, you need a separate license for each of them. However, if you run several domains on the same instance of Magento, you ...
I purchased the extension from Magento Marketplace but I received the package with an older version. Where can I find the latest version of the extension?
Due to a thorough and long-lasting process of the extensions quality review from Magento’s side, we do not always update our modules on Magento Marketplace. However, you can still keep your extensions on their latest versions by downloading ...
I keep my extensions under different amasty.com accounts. How do I manage the Composer keys?
Composer keys can’t be transferred or united. However, as an alternative option, access to the extension listed in one account can be granted for another account. The shared package will be available in both the accounts and thus, can be ...
How to merge our amasty.com accounts?
We don't have a technical option to merge accounts, however, access to the extension listed in one account can be granted for another account. The shared package will be available in both the accounts in the ZIP format and can be installed via ...
What should I do if I can’t find the order in my amasty.com accounts?
Please make sure that the order hasn’t been purchased by a former or current agency/developer. In this case, the extension sharing will be required. If you’re certain that the order was placed under one of your amasty.com accounts, ...
How do I transfer the modules to another amasty.com account?
At the moment there's no option to move extensions between accounts. However, our team could grant access to the package of the module listed in one customer account for another. The shared package (composer and ZIP) will be located in the ...