Automatic Related Products
I've set up an automatic related rule based on a custom attribute, but nothing is displayed on the front-end. What might be the problem here?
There are several reasons why the related block might be missing from the front-end: If a custom attribute you've created previously has a limited Store View scope, try changing it to Global at Stores → Product Attributes → Edit Attribute → ...
We installed the module and activated it but it does not seem to return any related products on the product/category pages or in cart, why?
After installing the extension and configuring at least one related product rule, reindex is required. You may perform it manually by running the below command via CLI: bin/magento indexer:reindex Also, it’s highly recommended to set the indexers for ...
How does the bundle pack display logic work?
Out of the box, the block featuring the bundle pack is only visible for the main product of the pack. This means that the block will only appear for the product that you selected to be the main one in the bundle pack settings. It's important to note ...
If there are several rules applicable for the same product on the same position, will several related product blocks be displayed?
Starting from extension version 2.18.0, there's a possibility to disable several related products blocks in the same position. To enable this option, navigate to the general settings of the extension and turn on the Display Multiple Related Products ...
Why can’t I use an attribute as a condition in Where to Display and Products to Display tabs?
Some attributes might not be available in the conditions list when you create a new related rule. To add an attribute to the conditions, follow the steps below: Step 1. Navigate to Stores → Attributes → Product, choose the attribute and open the ...
Why doesn't coupon discount apply on the products from bundle pack?
Such behavior is expected if the discount amount from a cart price rule is less than the discount provided by a bundle pack. However, if there's a cart price rule that grants a bigger discount compared with a bundle pack discount, the extension can ...
How can I display related products block on blog pages?
Automatic Related Products extension can be integrated with the Amasty Blog Pro module. In order to set the related products block on the blog page, follow the steps below. Step 1. Navigate to Amasty → Automatic Related Products → Related Product ...
Why are taxes applied to bundle products after discount?
Tax application depends on default Magento configurations rather than on the module. To check your config and adjust it, please navigate to Magento Admin Panel → Stores → Configuration → Sales → Tax → Calculation Settings.
I’ve set up a rule with the ‘same as’ condition, but it doesn’t seem to work.
While creating or editing a related product rule, it's possible to choose a Custom Position for the Related block. Once this option is selected, the module automatically generates a code which you can insert into a preferable layout in order to place ...
How products are sorted in the related block when the Source Type is set to “Bought Together”?
With Source Type set to Bought Together in the related rule, products will sorted based on their frequency of being purchased together, i.e. by the number of purchases. For instance, if customers buy product X alongside product Y more frequently than ...
Why isn't a bundle pack displayed on the frontend?
There may be multiple reasons why a bundle pack is not visible on the storefront, so we suggest checking the below steps to see if the issue arises due to any misconfigurations: 1. Make sure that the bundle pack has an Active status at Amasty → ...