Technical questions
How to apply a custom patch on Magento Cloud?
Please make sure to test all patches in a pre-production environment. For Adobe Commerce on cloud infrastructure, you can create new branches with the magento-cloud environment:branch <branch-name> CLI command. To apply a custom patch on a Cloud ...How to grant SSH access to my server if I'm using SSH keys on it?
In accordance with our security policy, we do not accept external SSH keys that are provided by outside means, such as an attachment to the ticket, email, archive, link, etc. To connect to customer servers, we use keys (both public and private) ...What information should I provide when submitting an issue-related ticket?
In our support center, we are struggling to provide a solution for your request as fast as possible. Though, it might get delayed through verifying details, finding out your support license, Magento and module version and etc. There are several ...How to apply a diff patch?
A “patch” is a compact representation of the differences between files, intended for use with line-oriented text files. It describes how to turn one file into another, and is asymmetric: the patch from file1 to file2 is not the same as the patch for ...
Recent Articles
FPC Warmer logs allocate too much space in database. How to selove this?
Sometimes data in the amasty_fpc_activity table may pile up and take a lot of space. At the moment the extension lacks the functionality of auto-cleaning this log. Therefore, the solution is to manually clear the Customer Activity Log table. It is ...How exactly do cookies work in the extension?
Default Magento cookies are divided into 2 types - Essential and Non-Essential. 1. Essential cookies do not require the user's consent for their work and are stored in the browser automatically, as they ensure the correct operation of the store from ...How to define which finder shows the product results on a .phtml page?
If there are several Product Parts Finder blocks on a .phtml page, you may differentiate the results by the Finder ID value. When the needed finder is used, the \Amasty\Finder\Controller\Index\Search::execute controller receives the request ...Product image doesn't change when a specific product option is selected. How to resolve this?
In case the product image doesn't change when a customer chooses a specific attribute option, please go to Stores → Attributes → Product and open the needed attribute. Make sure that the Update Product Preview Image setting is enabled in the ...How to show the matching child option of a configurable product on the landing page?
By default, the Landing Pages extension allows showing child options of configurable products matching the specified conditions. It means that if a landing page is configured to display green items, and the configurable product has a child item ...