How to apply a custom patch on Magento Cloud?
Please make sure to test all patches in a pre-production environment. For Adobe Commerce on cloud infrastructure, you can create new branches with the magento-cloud environment:branch <branch-name> CLI command. To apply a custom patch on a Cloud ...
How to grant SSH access to my server if I'm using SSH keys on it?
In accordance with our security policy, we do not accept external SSH keys that are provided by outside means, such as an attachment to the ticket, email, archive, link, etc. To connect to customer servers, we use keys (both public and private) ...
What information should I provide when submitting an issue-related ticket?
In our support center, we are struggling to provide a solution for your request as fast as possible. Though, it might get delayed through verifying details, finding out your support license, Magento and module version and etc. There are several ...
How to apply a diff patch?
A “patch” is a compact representation of the differences between files, intended for use with line-oriented text files. It describes how to turn one file into another, and is asymmetric: the patch from file1 to file2 is not the same as the patch for ...