Will the customers be notified if I change the order status using Mass Order Actions extension?
Starting from Mass Order Actions v.1.6.0, the order status can be changed using two mass actions: Change Status and Change Status and Notify.
Change Status means the status will be changed, but the customers will not receive any email notifications about it. If you would like to inform the customers that the selected orders now have a different status, please use Change Status and Notify action. After that, the customers will receive emails with the new order status.
How can I apply mass actions to a specific store view?
In order to apply a mass action (for example, Replace text) to a specific store view only, you may set a filter by store view on the product grid: As a result, all mass actions will only be applied to the selected store view. Please, note ...
Can I use increment ID as shipment ID to import tracking numbers using the Mass Order Actions extension?
Currently, the extension relies on the entity_id field from the database. To make sure the import is successful, use the shipment primary key in the shipment_id column. You may find this value in the URL of the shipment view page:
Can I print packing slips before a shipment is created?
Yes, it’s possible to print packing slips before a shipment is created using the Mass Order Actions extension. To do this, make sure the extension is updated to v.1.6.1 or higher. After that, open the order grid, select the necessary orders, ...
I cannot find the required state within the 'Order States To Apply Status To' setting's list. What should I do?
The Order States To Apply Status To list contains Magento order states codes. You can find the list of the Magento state codes with the assigned statuses on the Stores > Settings > Order Status page. If the state does not have any default ...
I’m unable to update attributes on multiple products, what can I do?
Please, keep in mind that Update Attribute is a default Magento mass action that is not affected by the Mass Product Actions extension. If you try to update attributes via mass actions, but the attempt fails, then one of the reasons may be that ...
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