Fixing Missing Omnibus Price Tracker Widget on Product Pages

Why isn't the Omnibus Price Tracker widget appearing on product pages?

If the Omnibus Price Tracker widget isn't appearing, follow these steps:

1. Ensure sync completion - confirm that product syncing is complete to allow the app to collect product data and display the lowest price:


2. Verify theme settings - check that the widget block is added to product pages:

  1. Go to Online Store > Themes > select your theme > click Customize.
  2. Add the block to the product pages.


3. Check your theme limitations - If your theme doesn’t support adding the block, try the workaround specified in our support materials.
4. Adjust widget settings - navigate to Apps > Omnibus Price Tracker > Settings > Price Display Preferences and ensure the widget isn’t enabled for discounted products only:


5. Review Block Rendering Strategy - Go to Apps > Omnibus Price Tracker > Settings > Block-rendering strategy and ensure the strategy isn't set to Metafields, as this can slow down rendering due to cron run timing:




If the issue persists after these steps, please contact us via email. We're here to help investigate further.