Why is the feature grayed out and not available?

Why is the feature grayed out and not available?

The Rewards Points module includes some packages with additional features that should be installed separately. All these features are available as a part of an active product subscription or support subscription.

1. To unlock the feature to award reward points for new customer invitations (their signup through a referral link):
​

Please install the amasty/module-rewards-referral module. Please add the additional amasty/module-rewards-referral-hyva package for compatibility with Hyva theme:


2. To allow customers to share their orders on Facebook and earn reward points, please install the amasty/module-rewards-facebook module. Once done, a new action will appear in the Reward Rule:



3. To unlock the setting that provides the possibility of covering shipping with reward points:



Please install the amasty/module-reward-points-shipping module: 


4. Reward Points PRO version includes the amasty/module-rewards-pro-functionality module, which provides the possibility of awarding reward points based on order status:
— before the module installation: 


— after the module installation:

To install the modules correctly, please refer to our User Guide about the module installation: How to install the extension?

 

      • Related Articles

      • How can we pause/edit a subscription?

        Since v. 2.3.0 of the module, customers can update their shipping information, adjust the delivery plan, and pause their subscriptions using the 'Cash on Delivery' payment method. You can find the ...

      • How to create flexible subscription plans?

        Our Subscriptions & Recurring Payments has a ready set of sample subscription plans, however, you can always create new ones that might be more suitable for your needs. To create a new subscription plan, please go to Magento Admin Panel > Amasty ...

      • I’m trying to install the module via composer, but the package is not found. How to resolve it?

        Composer is the dependency manager that allows you easily download the required files on your server. The files are located on a remote server, or a repository, that you need to add to the list of “known” ones and authenticate to using the username ...

      • Can I still use the extension if my Product Subscription is suspended?

        Yes, the extension can still be used on the website even if the product subscription is not active. Period of the extension usage is not limited. You will also receive product updates within one year after the purchase, regardless of the subscription ...

      • Customer placed a subscription. How do I track it further?

        Once customers create their subscriptions, they can be checked in the following places: 1. On the storefront inside the customer account. If you're logging in as a customer or running tests, you can go to the My Subscriptions tab in customer account ...