A customer bought an item with a subscription Start Date in the future and was charged immediately. Is it a bug?

A customer bought an item with a subscription Start Date in the future and was charged immediately. Is it a bug?

When customers subscribe to a product, it's possible for them to select the Start Subscription Date on the product page.




By default, the initial order amount is charged as soon as the order is placed. Meanwhile, the Start Subscription Date defines the date on which the subscription itself begins.

The subscription has to be renewed each billing cycle depending on the selected frequency and the Start Subscription DateThis means, that the next payment will occur one billing cycle after the Start Subscription Date (not from the date of the initial order). However, the customer will have to pay immediately for the first order containing the subscription product even if the Start Subscription Date is set to be in the future.

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