What to do if I try to save Instance Registration Key in my admin area, but "Invalid key" error appears?
If you have just created a License Registration project in your amasty.com account and instantly proceeded to save its Instance Registration Key in your Magento backend at Amasty > Products, there's a chance that the information about the created project hasn't been synced with our servers yet, and Base extension is unable to recognize the key you're trying to enter, thus treating it as invalid.
The solution would be to wait around 5-10 minutes, which is enough for our system to obtain the data about the newly created project. After the time passes, you may re-try validating the key by clicking on Save and Verify button in your admin area. If any issues persist afterwards, contact our Support department to investigate that.
Related Articles
I see messages in my account and admin area that license registration is required, what should I do?
We introduced License Checker functionality inside our extensions in order to create a connection between the purchased products and Magento instances where the products are installed, it helps us make sure that module licences are used in accordance ...Why some of my module purchases aren't visible in the "Assign the licenses" popup?
If you don't see some of your extension orders in a popup where licenses can be assigned to a project, there's a chance that they were shared to your account from another amasty.com account. If you're not sure about that and would like to check if ...Can I use the same instance registration key in my production and staging instances?
If your production (live) and staging (development, testing, etc.) Magento instances are for the same store, then the same Instance Registration Key can be added to both of them. The only difference between these instance is the state of the ...How does the Admin Area setting work?
The mentioned setting allows stating whether a Shipping Rule will be triggered in the backend the same way as on the frontend. If the Admin Area setting in Stores & Customer Groups tab is enabled, the rule will be applied while creating an order in ...I upgraded the edition of my module, but the notice in my Magento admin area still mentions the old module edition and says that it has been cancelled, how to resolve that?
It is expected for the subscription of the old module edition to be marked as Cancelled, as it is replaced with new subscription for the upgraded edition (for example, if you upgraded from Pro to Premium). In order to eliminate the warning that is ...
Announcements
⚡ Have you enlarged the functionality of the Amasty extension with your own code? Share your improvements with us!
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket