What should I do if I can’t find the order in my amasty.com accounts?
Please make sure that your order hasn’t been purchased by your former or current agency/developer. In this case, you'll need to share your license registration project with that account, so that the order could be added to your project. If required, after sharing this order can be fully transferred to your own account using this guide.
If you’re certain that the order was placed under one of your amasty.com accounts, please create a ticket or contact us via a live chat. Specify the name of the extension, its order ID and used public composer key if you have it. Alternatively, you can provide all the possible email addresses that in your opinion could be associated with the extension. We will try to find the order in our system.
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How to merge our amasty.com accounts?
We don't have a technical option to merge accounts, however, access to the extension listed in one account can be granted for another account via project sharing. The account that wants to use the modules can share their project with the account that ...I keep my extensions under different amasty.com accounts. How do I manage the Composer keys?
Composer keys can’t be transferred or united once they're created. However, as an alternative option, you can create a License Registration project in one of your amasty.com accounts that will have its own composer keys, and share that project with ...I've got shared orders in my amasty.com account, how do I move them to projects?
Due to optimizing module download and registration processes, we have deprecated the old order sharing feature. If alternative configuration via project level isn't arranged, access to downloading shared extensions won't be possible via old ...How do I share my modules with another amasty.com account for download and registration?
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Extension transfer is now available to all amasty.com customers in their respective accounts. To carry out transfer, follow the steps below: Step 1. The target amasty.com account that wants to obtain the module should create a License Registration ...
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⚡ Have you enlarged the functionality of the Amasty extension with your own code? Share your improvements with us!
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket