What should I do if I bought the wrong extension?

What should I do if I bought the wrong extension?

Please contact us as soon as possible in order to replace the current extension with the one you need in terms of a 30-day money-back guarantee. 
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      • Can I get a refund on another card/PayPal account?

        At the moment it is not possible to make a refund to another credit card or PayPal account. In this case, our team can only suggest requesting a refund with store credits for future purchases.
      • How can I get a refund?

        In case the acquired extension didn’t meet the expectations or some issues occur, our support team is always ready to help. If a full refund of a Magento 2 extension is required, please contact us. Amasty Sales Managers will contact back with further ...
      • Can I change the EE extension to CE for free?

        Community, Enterprise and Magento Cloud packages are different solutions, as each of them is developed according to the peculiarities of the corresponding Magento edition. Please contact our team if you'd like to change the edition of the purchased ...
      • Can I request a free trial?

        Amasty doesn’t provide any trials of Magento extensions. But we offer a 30-day money-back guarantee. If you buy an extension and it doesn’t suit you in any way, you can request a refund with no risks on your side. We also provide free support within ...
      • How can I pay for Amasty extensions?

        Our extensions can be paid in any convenient way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection is guaranteed. The order can also be covered fully or partially with ...