What should I do if I bought the wrong extension?

What should I do if I bought the wrong extension?

      Please contact us as soon as possible in order to replace the current extension with the one you need in terms of a 60-day money-back guarantee. 

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      • Can I get a refund on another card/PayPal account?

              At the moment it is not possible to make a refund to another credit card or PayPal account. In this case, our team can only suggest requesting a refund with store credits for future purchases.

      • How can I get a refund?

              In case the acquired extension didn’t meet the expectations or some issues occur, our support team is always ready to help.       If a full refund of a Magento 2 extension is required, please contact us. Amasty Sales Managers will contact back ...

      • Is it possible to refund the advanced Support Subscription if I didn’t use it?

              Kindly note that Amasty doesn’t refund services or support subscriptions, however, there's an option to cancel the subscription and stop the billing cycle.

      • Can I request a free trial?

              Amasty doesn’t provide any trials of Magento extensions. But we offer a 30-day money-back guarantee. If you buy an extension and it doesn’t suit you in any way, you can request a refund with no risks on your side. We also provide free support ...

      • How can I pay for Amasty extensions?

             Our extensions can be paid in any convenient way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection is guaranteed. The order can also be covered fully or partially ...

      • Announcements

      • Already Done in Q1'23

        New features and improvements Order Attributes v3.8.0 NEW now Order Attributes are placed on the PayPal Review Page; we added compatibility with Hyvä Theme for the module. You can find package for installing in composer suggest (Note: the compatibility

      • Roadmap | What to expect in Q1'23

        New features and improvements Improved Layered Navigation generate SEO-friendly URLs for multi-select Category filter; better speed performance of the Apply filters button; improve Category list load time. Special Promotions Pro optimize data types in

      • Already Done in Q4'22

        New Amasty services Make sure your site is well-performing with our E-commerce QA testing service. Let our specialists check various elements of your website and get the issues fixed. The service is available for any e-commerce platform (Magento, Shopify,

      • Roadmap | What to expect in Q4'22

        New features and improvements Elastic Search better performance of synonyms; REST API support. Product Labels enhanced extension performance with a lot of products on the page. Blog Pro posts migration from one Magento instance to another; email notifications

      • Already done in Q3'22

        New solutions Our new SaaS tool - Website SEO Health Check. Discover the most severe SEO mistakes which can damage your website. Available as part of Pro and Premium SEO Toolkit. New features and improvements Import and Export NEW we added the possibility