What features are included in each tariff plan of RMA?

What features are included in each tariff plan of RMA?


LITE
RMA extension
- easy RMA request management process;
- return reasons, item conditions, and return resolutions;
- multiple items in one request;
- return rules (return period) for different products;
- an option to add step-by-step instructions for customers;
- guest RMA; 
- live chat option.
PRO
Lite plan
+
Export and API functionalities
+
- automatic status update based on the set conditions;
- automatic manager assignment on a rule trigger;
- product attributes, customer attributes, and request attributes as conditions;
- customer and admin notifications on a rule trigger.
+
Reports add-on
- 5 statistics types for RMA requests;
- reports for suspicious items and suspicious customers;
- date ranges;
- reports filters.
PREMIUM
Lite & Pro plans
+
- fast and easy labels generation
- integration with UPS, FedEx, and DHL carriers;
- package type and dimensions;
- multiple packages for one return request.



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