What features are included in each tariff plan of RMA?

What features are included in each tariff plan of RMA?


LITE
RMA extension
- easy RMA request management process;
- return reasons, item conditions, and return resolutions;
- multiple items in one request;
- return rules (return period) for different products;
- an option to add step-by-step instructions for customers;
- guest RMA; 
- live chat option.
PRO
Lite plan
+
Export and API functionalities
+
Automation Rules add-on
- automatic status update based on the set conditions;
- automatic manager assignment on a rule trigger;
- product attributes, customer attributes, and request attributes as conditions;
- customer and admin notifications on a rule trigger.
+
Reports add-on
- 5 statistics types for RMA requests;
- reports for suspicious items and suspicious customers;
- date ranges;
- reports filters.
PREMIUM
Lite & Pro plans
+
Shipping Labels add-on
- fast and easy labels generation
- integration with UPS, FedEx, and DHL carriers;
- package type and dimensions;
- multiple packages for one return request.



      • Announcements

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        New Amasty services Make sure your site is well-performing with our E-commerce QA testing service. Let our specialists check various elements of your website and get the issues fixed. The service is available for any e-commerce platform (Magento, Shopify,

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        New solutions Our new SaaS tool - Website SEO Health Check. Discover the most severe SEO mistakes which can damage your website. Available as part of Pro and Premium SEO Toolkit. New features and improvements Import and Export NEW we added the possibility

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        New features and improvements Improved Layered Navigation integration with Live Search. Elastic Search improved Relevance Rules functionality. Product Feed an option to add configurable options to product URL; possibility to use Quantity attribute as

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        Brand-new extensions Google Page Speed Optimizer Powered by SpeedSize™ is a synergy of Amasty Google Page Speed Optimizer and SpeedSize, which will help you greatly increase the site performance due to code structure compression and neuroscience media