What features are included in each tariff plan of RMA?
LITE | RMA extension
- easy RMA request management process;
- return reasons, item conditions, and return resolutions;
- multiple items in one request; - return rules (return period) for different products;
- an option to add step-by-step instructions for customers;
- guest RMA;
- live chat option. |
PRO | Lite plan
+
Export and API functionalities
+ - automatic status update based on the set conditions;
- automatic manager assignment on a rule trigger; - product attributes, customer attributes, and request attributes as conditions;
- customer and admin notifications on a rule trigger. +
- 5 statistics types for RMA requests;
- reports for suspicious items and suspicious customers; - date ranges; - reports filters. |
PREMIUM | Lite & Pro plans
+
- fast and easy labels generation
- integration with UPS, FedEx, and DHL carriers;
- package type and dimensions;
- multiple packages for one return request. |
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