We installed the module and activated it but it does not seem to return any related products on the product/category pages or in cart, why?
After installing the extension and configuring at least one related product rule, reindex is required. You may perform it manually by running the below command via CLI:
bin/magento indexer:reindex
Also, it’s highly recommended to set the indexers for related products to be run on schedule. To do so, proceed to System → Tools → Index Management, select the Amasty Related Products records and set Update By Schedule.
Once reindex is finished, make sure to clear cache for the changes to become visible on the frontend. After completing these steps, the block should be visible if configured properly.
In case the problem persists anyway, feel free to contact our support team, we’ll be glad to help you with this issue.
Related Articles
Automatic Related Products API
1. Amasty\Mostviewed\Api\GroupRepositoryInterface - class for managing related product rules. POST /V1/amasty_mostviewed/rules", method="save" - create a rule; PUT /V1/amasty_mostviewed/rules/:groupId, method="save" - edit a rule; DELETE ...How can I display related products block on blog pages?
Automatic Related Products extension can be integrated with the Amasty Blog Pro module. In order to set the related products block on the blog page, follow the steps below. Step 1. Navigate to Amasty → Automatic Related Products → Related Product ...Automatic Related Products | GraphQL methods
Queries amMostviewedGroups -(uid: String!, position: String) description: get information about related product rules amMostviewedBundlePacks (uid: String) description: get information about bundle packsI’ve set up a rule with the ‘same as’ condition, but it doesn’t seem to work.
While creating or editing a related product rule, it's possible to choose a Custom Position for the Related block. Once this option is selected, the module automatically generates a code which you can insert into a preferable layout in order to place ...How products are sorted in the related block when the Source Type is set to “Bought Together”?
With Source Type set to Bought Together in the related rule, products will sorted based on their frequency of being purchased together, i.e. by the number of purchases. For instance, if customers buy product X alongside product Y more frequently than ...
Announcements
⚡ Have you enlarged the functionality of the Amasty extension with your own code? Share your improvements with us!
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket