The shipping method doesn't show up on the frontend. How do I fix it?

The shipping method doesn't show up on the frontend. How do I fix it?

If the shipping methods created with Shipping Table Rates are missing on the frontend, it is necessary to make sure that:

1. The extension is enabled at Stores → Configuration → Sales → Delivery Methods for the right store(s), and the required countries are available for shipping:



2. You have at least one active shipping method that fits your requirements. For example, create a test shipping method with a basic rate with empty conditions that would apply to any shipping details, and check if it shows up on the cart and checkout pages:





3. All built-in Magento shipping methods (such as Flat Rate and Free Shipping) do show up on the cart and checkout pages. If they aren’t displayed either, the root cause of the problem might lie outside the Shipping Table Rates extension.

If everything is set up according to the instructions above, but the issue persists regardless, please feel free to contact us to investigate the issue further.

      • Related Articles

      • Shipping Table Rates API

        The methods listed below are not implemented by our module but are part of Magento itself. Our Shipping Table Rates module does not introduce its own API methods for the exclusive managing of rates created by the extension. However, all the Magento ...

      • How to fix the errors while importing CSV with the shipping table rates?

        If you are facing difficulties with importing a CSV file, it is necessary to check if the following conditions are met: 1. The country spelling in the CSV file is identical to the spelling of country names at Stores → Configuration → General → ...

      • I have configured several shipping rates, but only one of them is shown on the storefront. How to fix that?

        Such behavior is expected - according to the logic of the Shipping Table Rates extension, only one rate from the method is displayed on the storefront. It means that, if you have one Shipping Table Rates method with multiple rates inside, a single ...

      • How to import Shipping Table Rates?

        Due to the functionality that relies on Magento Import component, it is possible to seamlessly import huge data volumes via a CSV file in a few clicks. Our Shipping Table Rates module allows importing rates to the methods created in the instance. ...

      • How do I exclude postcodes while setting up shipping table rates?

        Out of the box, the Shipping Table Rates module does not allow excluding postcode ranges. However, this feature is presented in our Shipping Rules and Shipping Restrictions extensions. With the help of the Shipping Areas submodule that comes in a ...