The map isn't loading and there's a "Something went wrong" error, what should I check?
You might come across the following error on the Store Locator page:
If you see it, open dev tools in your browser and check in the console if the following error is present:
If you don't see any errors or if there's another error, please, submit a ticket with our Support team.
Such error can appear if there's a conflict between third-party solutions in your instance (modules, themes, custom code) that use 'prototype' library, and new Google Maps library. To resolve this conflict, we released a fix in v.3.1.0 of Store Locator, so the extension needs to be updated to eliminate the error - How to update an Amasty extension?
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⚡ Have you enlarged the functionality of the Amasty extension with your own code? Share your improvements with us!
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket