The Amasty: Order Export - Product Attributes index gets stuck in the Processing state

The Amasty: Order Export - Product Attributes index gets stuck in the Processing state

      This index gets stuck because Magento doesn't have enough resources to process it. This can happen due to the huge amount of orders on the Magento instance. The issue can be solved in 2 ways:
  1. Increase the memory limit for PHP interpreter in the php.ini file;



  2. Run the reindex from CLI with the next command: 
      php -dmemory_limit=-1 bin/magento index:reindex amasty_order_export_attribute_index

      • Related Articles

      • Amasty Order export indexers get stuck. What do I do?

        The Amasty: Order Export indexers may get stuck in the processing status due to the big size of the exported entities and the size of the allocated memory for the PHP interpreter: To resolve the issue, execute the following commands from the root ...

      • Does the Export Orders extension include fields from other Amasty modules I use?

        Yes, the extension is integrated with some other Amasty modules such as One Step Checkout, Order Attributes, RMA, Gift Card. If these extensions are installed, the additional corresponding tabs appear in the Fields Configuration section on the ...

      • Some of the product attributes are not included in the fields list. How can I add these attributes to the profile?

        The extension supports all product attributes. To include an attribute to the fields list, navigate to Stores > Product > Attributes > open the required attribute, and proceed to the Order Export tab. Once the “Add to Options” setting is enabled ...

      • What to do if Import/Export get stuck at step 2?

        If import/export process gets stuck at Step 2, it is possible that the CLI PHP Path wasn't identified correctly. CLI PHP Path is the option that shows the path to PHP interpreter, which is used by our extension when running the commands directly ...

      • Order Attributes API

        1. Amasty\Orderattr\Api\EntityDataRepositoryInterface - class for managing order attributes in the backend: POST /V1/amasty_orderattr/entityData, method="save" - create an attribute; PUT /V1/amasty_orderattr/entityData/:entityId, method="save" - edit ...