The Amasty: Order Export - Product Attributes index gets stuck in the Processing state
This index gets stuck because Magento doesn't have enough resources to process it. This can happen due to the huge amount of orders on the Magento instance. The issue can be solved in 2 ways:
- Increase the memory limit for PHP interpreter in the php.ini file;
- Run the reindex from CLI with the next command:
php -dmemory_limit=-1 bin/magento index:reindex amasty_order_export_attribute_index
Amasty Order export indexers get stuck. What do I do?
The Amasty: Order Export indexers may get stuck in the processing status due to the big size of the exported entities and the size of the allocated memory for the PHP interpreter: To resolve the issue, execute the following commands from the root ...
Does the Export Orders extension include fields from other Amasty modules I use?
Yes, the extension is integrated with some other Amasty modules such as One Step Checkout, Order Attributes, RMA, Gift Card. If these extensions are installed, the additional corresponding tabs appear in the Fields Configuration section on the ...
Some of the product attributes are not included in the fields list. How can I add these attributes to the profile?
The extension supports all product attributes. To include an attribute to the fields list, navigate to Stores > Product > Attributes > open the required attribute, and proceed to the Order Export tab. Once the “Add to Options” setting is ...
What to do if Import/Export get stuck at step 2?
If import/export process gets stuck at Step 2, it is possible that the CLI PHP Path wasn't identified correctly. CLI PHP Path is the option that shows the path to PHP interpreter, which is used by our extension when running the commands directly ...
Why don't the Order Attributes relations work while placing an order in the Backend?
It is the expected extension behaviour. According to the Order Attributes extension logic, attribute relations don't work for orders created in the Backend since store admins are believed to know the store logic. That's why they are able to view all ...