My images are not matching, what should I check?
There are several reasons why the images are not matching successfully on your side. As the first step, you can verify the points below:
Check the match type selected for the uploading process and make sure your image names correspond to the SKUs, product titles or the titles of the product variants
Check the match type: if the full match is selected, the image title should fully correspond to the SKU or the product title on your store
Check if your image names contain any underscores, dashes or hashes that are not intended as separators - if this is the case, try changing the separator type here
Finally, during the match, make sure you have finalized the upload by clicking the Finish Upload button.
If the issue persists, please, leave us a ticket with the screenshots of your settings, your global Job ID and the screenshot of the logs - we will be happy to investigate further.
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⚡ Have you enlarged the functionality of the Amasty extension with your own code? Share your improvements with us!
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket