My Customer Attribute relations don't work, how can I check if anything is not configured correctly?
We'd recommend you check which attribute is used as a parent attribute in the relation. Customer Attributes relations could be created only for parent attributes with the following types:
- Multiple Select;
- Dropdown;
- Multiple Checkbox Select with Images;
- Single Radio Select with Images.
Related Articles
My Order Attribute relations don't work, how can I check if everything is configured correctly?
Firstly, check which attribute is used as a parent attribute in the relation. The Order Attributes relations could be created only for parent attributes with the following types: Dropdown, Radio Button, Checkbox Group. Secondly, please, make sure the ...Why don't the Customer Attributes relations work while placing an order in the Backend?
It is the expected extension behavior. According to the Customer Attributes extension logic, attribute relations don't work for orders created in the Backend, since store admins are believed to know the store logic. That's why they are able to view ...Why don't the Order Attributes relations work while placing an order in the Backend?
It is the expected extension behaviour. According to the Order Attributes extension logic, attribute relations don't work for orders created in the Backend since store admins are believed to know the store logic. That's why they are able to view all ...Is the Customer Attributes M2 compatible with the One Step Checkout extension?
The extensions work smoothly together. It is possible to add Customer Attributes of various types to be displayed on the One Step Checkout page. To make an attribute appear on the checkout page, the following option should be enabled in the attribute ...Is it possible to show/hide a child attribute on the shipping page depending on the parent attribute value previously selected on the registration page?
Unfortunately, such a scenario can't be implemented in the Customer Attributes M2 extension. To make an attribute relation work, both Customer Attributes should be displayed on the same page. As an alternative option, you may configure two attributes ...
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