I have issues with the "Update Attributes" action, what can I do?
Please keep in mind that Update Attributes is a default Magento mass action that is not affected by the Mass Product Actions extension, which can be confirmed by disabling our module. If issues are still faced with it when Mass Product Actions is disabled, we may recommend reaching out directly to Magento. However, there are also a few standard checks worth noting.1. When Update Attributes action is used, the data update process isn't performed instantly, instead it is sent to queue to be performed via a cronjob. The action itself can be interpreted as working if you see the following messages on the product grid page as a result:
After this, it is necessary to wait for the corresponding cronjob to be run if Magento cron is set up in your instance. In case Magento cron hasn't been configured yet, run the following command from your root Magento directory to run cron manually:
php bin/magento cron:run
Once cron is run, you may check your products for updated attribute data.
2. If you try to update attributes via mass actions, but the attempt fails before you even see a success message, then one of the reasons may be that the session size has exceeded. During this mass action, Magento gets product IDs from the backend session, therefore, it’s recommended to check Stores → Configuration → Advanced → System → Security → Max Session Size in Admin:
After the setting is disabled, the attributes will be updated successfully.
Related Articles
Does the extension log changes made via mass actions?
Since v.2.6.0 Admin Actions Log extension adds compatibility with Amasty Mass Product Actions module, enabling logging for mass product updates. You can find the 'amasty/module-admin-actions-log-subscription-functionality' package for installing in ...How can I apply mass actions to a specific store view?
In order to apply a mass action (for example, Replace text) to a specific store view only, you may set a filter by store view on the product grid: As a result, all mass actions will only be applied to the selected store view. Please, note that ...Will the customers be notified if I change the order status using Mass Order Actions extension?
Starting from Mass Order Actions v.1.6.0, the order status can be changed using two mass actions: Change Status and Change Status and Notify. Change Status means the status will be changed, but the customers will not receive any email notifications ...What is the difference between Mass Product Actions and Extended Product Grid with Editor?
Mass Product Actions and Extended Product Grid are two separate extensions which have different functionalities: Extended Product Grid with Editor module enhances the Magento product grid at Catalog > Products and enables editing product data ...Can I print packing slips before a shipment is created?
Yes, it’s possible to print packing slips before a shipment is created using the Mass Order Actions extension. To do this, make sure the extension is updated to v.1.6.1 or higher. After that, open the order grid, select the necessary orders, and ...
Announcements
⚡ Have you enlarged the functionality of the Amasty extension with your own code? Share your improvements with us!
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket