Fixing Missing Emails in Abandoned Cart Extension

I installed the Abandoned Cart Email extension but emails are not sent.

The abandoned carts are tracked within the campaigns. To start sending emails to the customers, please create and configure a campaign in Marketing → Abandoned Cart Email → Campaigns.


      
Here is our video guide for Abandoned Cart Email set up: 


     
Please also refer to our comprehensive Abandoned Cart Email guide, where you can find more details on how to configure the extension and create a campaign.

Once the campaign created, all newly abandoned carts will be tracked, and emails will be sent according to the set schedule.