I have changed the Omnibus Price Tracker app settings but the lowest price block is not updated/visible on the frontend. What should I check?
If you’ve changed the app settings but the lowest price block is not immediately visible on the frontend, this can happen when the Block Rendering Strategy in Apps > Omnibus Price Tracker > Settings is set to Shopify Metafields.
In this mode, the app stores information about minimum prices and widget settings directly in product and variant metafields. Metafields are custom fields in Shopify, and when you change app settings, the app updates these metafields for each product and variant.
Each metafield update requires a separate request to Shopify. Updating a single product’s metafield takes approximately 0.5 seconds, so the total update time depends on the number of products and variants in your store. As a result, the final lowest price values may take some time to appear on the frontend.
In short, the widget appears instantly with the page, but the data may take a short while (depending on your catalog size) to update across all products. Once the metafield updates are processed, the lowest price block should display the correct values.
If you still don’t see updates after a reasonable time, please contact our support team, and we will be happy to check and assist you.
Related Articles
Why isn't the Omnibus Price Tracker widget appearing on product pages?
If the Omnibus Price Tracker widget isn't appearing, follow these steps: 1. Ensure sync completion - confirm that product syncing is complete to allow the app to collect product data and display the lowest price: 2. Verify theme settings - check that ...How to add the lowest price widget to the related products block when using the Omnibus Insight: Price History app?
The steps below will help you to add the lowest price block to the related products section: 1. Proceed to Online Stores > Themes and click the Customize button on your theme. Then head to the theme settings, and then click on 'Edit code'. 2. After ...Can you help with configuring the lowest price block when using the Omnibus Insight: Price History app?
Yes, we offer free assistance with adding and positioning the lowest price block on your website. However, you’ll need to have a clear concept for the demo. Our support is strictly technical — we assist with setup and placement but do not provide ...How does the Shopify Omnibus Insight: Price History app handle price increases and show the lowest price in the last X days?
When you permanently increase the prices of your products, the Omnibus Insight: Price History app records the lowest price from the past X days, excluding the most recent price change. As a result, the initial price might still be shown as the ...My theme doesn’t allow adding the block with the lowest price when using the Omnibus Insight: Price History app, what should I do?
It will be possible to add the required block in the product-price.liquid code. To proceed, follow the steps below: 1. Proceed to Online store > Themes > Customize > Edit Code. 2. Add a new snippet in the Snippets folder: Insert the content below and ...
Announcements
⚡ Have you enlarged the functionality of the Amasty extension with your own code? Share your improvements with us!
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket