I configured the extension to send emails but I don’t receive them according to the set schedule.

I configured the extension to send emails but I don’t receive them according to the set schedule.

Please keep in mind that it takes 5-10 minutes for the cart to be considered abandoned, and only then, a campaign timer starts.

Also, note that abandoned cart emails are being sent by Cron, and by default Cron sends emails once in 5 minutes. It means that every 5 minutes Cron checks whether there are emails to be sent and if so, it sends them.

It is possible to change this schedule by modifying the amasty_acart_refresh Cron job in the file Amasty/Acart/etc/crontab.xml



If you need help with configuring the Cron job schedule, please refer to crontab.guru.