How to merge our amasty.com accounts?
We don't have a technical option to merge accounts, however, access to the extension listed in one account can be granted for another account. The account that wants to use the modules can share their project with the account that purchased necessary modules. The original buyer's account can assign their purchase to the shared project, and then both accounts will have access to module download. The purchase itself and further order/subscription management will remain in the original buyer's account.
Please refer to the corresponding FAQ post for more details about extension sharing.
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I keep my extensions under different amasty.com accounts. How do I manage the Composer keys?
Composer keys can’t be transferred or united once they're created. However, as an alternative option, you can create a License Registration project in one of your amasty.com accounts that will have its own composer keys, and share that project with ...
I've got shared orders in my amasty.com account, how do I move them to projects?
If you shared any extension orders with other amasty.com accounts in the past, or if someone else shared such orders with your account, we recommend switching from order sharing to project sharing in order to correctly access and register the ...
How to cancel project sharing with another amasty.com account?
Canceling project sharing is possible from the Project Owner account at amasty.com. If a project is unshared with a certain License Owner account that assigned extensions to the shared project in the past, Project Owner account won't be able to ...
What should I do if I can’t find the order in my amasty.com accounts?
Please make sure that your order hasn’t been purchased by your former or current agency/developer. In this case, you'll need to share your license registration project with that account, so that the order could be added to your project. If you’re ...
How do I transfer the modules to another amasty.com account?
At the moment there's no option to move extensions between regular amasty.com customer accounts, and full extension transfer is available only to partner accounts. However, we've introduced a feature that allows all users to share license ...