Does PicManager support video upload?
Currently, video uploads are not supported. If your bulk upload includes a video, it will be skipped, and only the images will be processed for matching. We are actively working on a feature that will allow both videos and images to be uploaded together, and we hope to introduce this functionality in future updates.
Related Articles
The images are renamed after upload. How to preserve the original image name with PicManager?
Our extension doesn't support special symbols in image names. When you upload an image, any special symbols are replaced by "_20." For example, if your image is named "test image.jpg," it will become "test_20image.jpg" after uploading. To prevent ...How to upload more than one image to a single product with PicManager?
Our solution will allow selecting 3 separator types: dashes, hyphens or underscores. You can select a separator under PicManager: Image Upload > Settings: However, please, ensure that the selected separator is not included into the image name. For ...What image formats does PicManager support?
We currently support .png, .jpg, .jpeg, .webp and .gif image formats.How many images can I upload with PicManager?
You can now automatically upload up to 1,000 images at once. For the best performance, we recommend keeping your batch size between 250 and 400 images. If you prefer uploading manually, you can upload up to 250 images at a time. In either case, each ...My images are not matching when uploaded with PicManager, what should I check?
The images uploaded successfully, but their status shows as 'Not Matched'. Proceed to Apps > PicManager: Image Uploader and check the matching criterion selected for the uploading process. Make sure your image names correspond to the SKUs, product ...
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