Customers do not receive notification. What might be the reason?

Customers do not receive notification. What might be the reason?

Here are several steps to check.

Step 1. Set the test email address in Amasty → Out of Stock Notifications → General.

Step 2. Send a test notification from Reports → Notifications → Stock Alerts.

Step 3. Check the configuration of the crontab by running crontab -l. It should return the output like this:

In case the cron is not configured, or the configuration doesn't suit your requirements, please check this guide on cron configuration.

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