Fixing Custom Options Not Showing on Storefront

The changes applied to custom options do not reflect the storefront. How to fix that?

If an option name changed in the Product Option Templates module does not reflect your storefront, the most likely cause is store‑view scoping. On affected non‑default store views, the "Use Default Value" checkbox seems to be unchecked for the option label/title, creating a store‑view override. As a result, edits made at the Default scope are not applied to those store views.

To resolve the issue, follow these steps:

Step 1: Navigate to Catalog > Products and open your product settings via the Edit button.

Step 2: Switch to the needed store view via the Scope option:



Step 3: Scroll the page down to the Customizable Option Templates by Amasty tab and enable the Use Default Value checkbox for all the required options. 



In case this does not help, please don’t hesitate to contact our support team.