No, customers can request a refund for products that were purchased in one and the same order only. Refund requests for other orders should be created separately.
To enable guest RMA, navigate to Stores → Configuration → Amasty Extensions → RMA → General and enable the Allow Guest RMA option. Guest visitors will be able to find the link to the refund request creation page in the footer.
To create a refund request from the backend, proceed to Sales → Orders, choose the order you'd like to return, and click the Create Return option on the order details page.
The extension allows setting different statuses to products based on their attributes (like color, size, SKU, stock availability, etc) and dynamically change the status depending on the available quantity of the product. The feature is available for ...
The Customer Group Catalog extension offers the capability to hide particular products or categories from the catalog based on customer groups. This feature empowers store administrators to create unique catalogs tailored to specific customers. To ...
At Amasty, we understand that some of our clients require customized features to perfectly align the extension with their business needs. If you have developed new functionality within an Amasty module and would like to share it, please submit a ticket