BigCommerce Product Labels not showing on storefront: what to check
If your labels do not appear on the storefront despite correct configuration, the issue is likely related to theme compatibility. In many cases, the theme includes the {{if settings.data_tag_enabled}} code, which can prevent labels from rendering because it comments out the required metadata.
To display labels on the product page, open the templates/components/products/card.html file in your theme and remove {{if settings.data_tag_enabled}} from the code.
To render labels on the category page, remove {{if settings.data_tag_enabled}} from the templates/components/products/product-view.html file.
If you have difficulty locating the correct files or need assistance implementing these changes, please contact our support team.
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