At the moment, the Lite tariff plan of the extension provides the functionality to export the archived requests only. Step 1. Navigate to the Archived Requests grid (Orders → RMA Management → Archived Requests) and tick the needed orders. Step 2. ...
The RMA extension doesn’t deal with a refund itself. It works only with refund requests, so everything about sending money to customers should be performed by the admin manually via the default Magento Credit Memo option. As a quick way to create the ...
To create a refund request from the backend, proceed to Sales → Orders, choose the order you'd like to return, and click the Create Return option on the order details page.
No, customers can request a refund for products that were purchased in one and the same order only. Refund requests for other orders should be created separately.
The RMA extension doesn’t deal with a refund itself. It works only with refund requests and is intended to help admins manage them much faster and easier. Everything about creating credit memos and sending money or store credits to customers should ...
To enable guest RMA, navigate to Stores → Configuration → Amasty Extensions → RMA → General and enable the Allow Guest RMA option. Guest visitors will be able to find the link to the refund request creation page in the footer.
Special characters in search queries can complicate the search experience in eCommerce platforms. To ensure accurate and error-free search results, it’s important to handle these characters properly. 1. Enable Special Characters Handling Navigate to ...
The "No alive nodes found in your cluster" error in Magento 2 typically occurs when Magento is unable to connect to the Elasticsearch service. This issue can arise from various factors such as Elasticsearch not running, network issues, incorrect ...
In order to maintain optimal database performance and manage data effectively in the Advanced Search module, you may need to truncate the amasty_xsearch_users_search table. Here’s how you can manually delete records or set up an automatic clean-up ...
If you have upgraded your Magento store to the latest 2.4.7 version, you may have already encountered an issue with WYSIWYG editing of category descriptions. The issue is relevant to all Magento 2.4.7 users, even those not using extensions. That ...
Magento 2 Search Recommendations and Search Suggestions are designed to persuade users to make a buying decision. Both settings could be found by navigating to Stores > Configuration > Catalog > Catalog Search. In turn, each of the settings serves ...