How to add x1.5 points for a specific category?
In order to configure the x1.5 reward points rate for the product from a specific category, two separate rules should be created: the general one, and the rule for the required category. So if your general rule is Get 10 Points for each $20 Spent, ...
How to exclude specific products from the reward points earning rule?
According to the logic of the Reward Points extension, the feature of excluding products from the rule is available for the Get X Points for Each $Y Spent action. To achieve the desired results, please select the mentioned action, and navigate to the ...
How do I set up point spending rate?
Point spending rate is set in Stores → Configuration → Amasty → Reward Points → Point Earning and Spending Calculation > Points Spending Rate: By default, it's set to '1'. That means that 1 applied point is equal to 1 currency unit of discount in the ...
Points are not accrued after the order is placed. How do I fix it?
Out of the box, reward points are added to a customer account as soon as the order obtains the Complete status: If the points are not added after the order is shipped and invoiced, please feel free to contact us.
How to add points to customer from the Admin Panel?
Out of the box, the Reward Points extension allows adjusting a customer's balance manually on the customer details and configuration page. To adjust the points balance, navigate to Customers → All Customers → choose the required customer account → ...