Affiliate
Why is the affiliate discount not working and/or no commission is added to affiliate balance?
To ensure that affiliate discounts are working correctly and commission is granted accordingly, it is recommended to follow certain steps. If you have issues with the discount/commission application, please check the following settings. Cart Price ...
How to limit a referral program to logged-in customers only?
If you would like to prevent the Affiliates from using their own referral discounts (URLs, coupons, etc.) as guest customers, you can limit the referral program to registered customers only. For that, open the needed Affiliate program and click on ...
Should an affiliate send coupon codes/links to customers each time to receive the commission?
Once the end customer places the first order with the affiliate coupon or link, the cookie is saved in the customer’s browser. Thus, the commission will be sent to the affiliate for all the subsequent orders placed by the customer during the cookie ...
How do I set custom coupon codes for an affiliate program?
The admin can create custom coupon codes for specific affiliates. For that, follow the steps below. Step 1. Navigate to Magento Admin Panel → Marketing → Affiliate → Manage Accounts and choose the required affiliate customer from the grid. Step 2. ...
Will I be able to reward end customers with points, or can your Reward Points and Affiliate extensions be combined to achieve this?
Out of the box, the Affiliate extension doesn’t have an option to provide customers with points. Reward Points and Affiliate are separate extensions that work individually and are not integrated with each other. As an option, the admin can add reward ...
How does the extension send the commission to affiliates?
The extension doesn't allow sending money directly to affiliates. The commission is added to the affiliates’ accounts as balance. After that, affiliates can request converting their balance to real money in their account in the My Withdrawals tab: ...
How do I approve affiliate accounts?
At the moment, any customer can become an affiliate, as the Affiliate tab is initially displayed in all customer accounts. However, as an option, you can display affiliate programs only in the accounts of particular customers: Please refer to a ...
Does the module support multi-level commissions?
At the moment, the module doesn’t provide the functionality to automatically set different commissions depending on the balance the affiliate currently has. Alternatively, the admin can set different commission values for first and all subsequent ...
Can I create affiliate programs with different terms for different affiliates?
The admin can create affiliate programs with specific configurations and make them visible only for particular customers. To create such a program, follow the steps below: Step 1. Open the required affiliate program or create a new one in Marketing → ...