Help Center
Amasty Products
FAQs, configuration hints, modification advice, and known issues associated with Amasty extensions
Installation & Update
Questions on how to install, update or uninstall extensions manually or via Composer. Common Composer errors.
Extensions Compatibility
Compatibility of our extensions with Magento & PHP versions, and also third-party modules, themes, customizations.
Subscriptions
Information about support and product subscriptions, their plans, benefits, and processes.
Account & License
Info about extension licenses usage and sharing them between accounts. Magento Marketplace purchases.
Purchasing Questions
Info on the purchase process, extension plan/edition upgrade, prices and rewards, provided guarantees and services.
API, PWA & GraphQL
A list of Amasty extensions with PWA, GraphQL, and API support and their available methods.
General Questions
Guides on modifying extensions, applying patches and other topical questions related to Amasty extensions.
Hyva Related Questions
FAQs about compatibility with Hyva. The list of Amasty modules compatible with Hyva and their names.
Magento Guides
Frequently asked Magento-related questions: editions, versions, and basic configurations.
Shopify Apps
Questions about Shopify apps developed by Amasty.
Popular Articles
LESS issue on static content deploy. How to resolve it?
The below error when running a bin/magento setup:static-content:deploy command implies that the child theme is not utilizing the Magento LESS to CSS compilation: Compilation from source: ...
I used the Order Attributes on Magento 1 and recently I have migrated to Magento 2. How can I migrate the Order Attributes settings to the new instance?
There is no way to migrate the extension settings directly to a new environment. However, while migrating the data, you may refer to the following database tables storing Order Attributes M2 information: 1. eav_attribute 2. ...
Does the module support Elasticsearch version x.x?
The extension supports Elasticsearch versions with regard to Magento system requirements. For example, Magento 2.4.3 requires Elasticsearch 7.10, which means the latest version of our extension supports Elasticsearch 7.10 as it is fully compatible ...
How to grant SSH access to my server if I'm using SSH keys on it?
In accordance with our security policy, we do not accept external SSH keys that are provided by outside means, such as an attachment to the ticket, email, archive, link, etc. To connect to customer servers, we use keys (both public and private) ...
Composer doesn’t allow me to install the latest update of the module. Is there a solution for it?
There are two possible reasons why the composer is not fetching the latest version of the module. The first one is that the module package is loaded from caches - composer cannot see the latest available version, so it loads the latest that is ...