Amasty Resolution Center

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    • Use Cases

      Includes real-life examples of using Amasty extensions on the websites of our clients. Share your experience and review other posts to see our modules in action.
    • Questions and Problems

      Ask questions about the functionality of our modules. Comment, follow, and react to other members' posts.
    • Ideas

      Share your ideas on new modules, new extension features and any other thoughts. Comment and vote for other members' ideas to raise their priority.
    • Roadmap

      Follow the team's plans on releasing new features, extensions, and other updates. Stay up to date with the latest releases.
    • Announcements

    • Already Done in Q1'23

      Brand new extensions We launched a coming soon page for the new Back Forward Cache extension. It restores the recently visited page when the customer clicks 'Back' or 'Forward' browser options, thus ensuring faster page load speed. Subscribe to the release
    • Roadmap | What to expect in Q1'23

      New features and improvements Improved Layered Navigation generate SEO-friendly URLs for multi-select Category filter; better speed performance of the Apply filters button; improve Category list load time. Special Promotions Pro optimize data types in
    • Already Done in Q4'22

      New Amasty services Make sure your site is well-performing with our E-commerce QA testing service. Let our specialists check various elements of your website and get the issues fixed. The service is available for any e-commerce platform (Magento, Shopify,
    • Roadmap | What to expect in Q4'22

      New features and improvements Elastic Search better performance of synonyms; REST API support. Product Labels enhanced extension performance with a lot of products on the page. Blog Pro posts migration from one Magento instance to another; email notifications
    • Already done in Q3'22

      New solutions Our new SaaS tool - Website SEO Health Check. Discover the most severe SEO mistakes which can damage your website. Available as part of Pro and Premium SEO Toolkit. New features and improvements Import and Export NEW we added the possibility
    • Recent Topics

    • I have add the images on the shopByBrand module they have gave me an error "constraint foreign key"

      I am upgrade the magento 2.4.2 to 2.4.3p3 then i face an error while adding the alt tag in brand section screenshot below of error. how can i resolve it. please help
    • Image Optimizer ignores responsive <picture> sources and only displays desktop versions

      We have the Page Speed Image Optimizer module installed and running on our production instance. Our homepage banners load responsively with <source media="..." srcset="..."> elements inside a <picture> element for each banner, and an <img> element with
    • Trying to access the /rest/default/V1/company/ endpoint

      Hello, my company uses Magento ver. 2.4.3 and the b2b module is not working for a GET at the endpoint /rest/default/V1/company Message translation: request does not match any route
    • Category page NOINDEX,NOFOLLOW when filters applied

      dear, I bought the Amnasty layered navigation plugin. And made a marketing company write special text for the category page. So when you filter on something it has its own texts. But the page's stay on noindex and nofollow even when i fill in the META
    • Magento 2 Store Locator: Geo-Position detection fails during import

      Hi there, we have a working Magento 2 store locator running. Everything is working but the geo positioning of empty lat/lng values fails at the Import. Error message is this: "An error has happened while detecting geo-position data by Google. The error
    • Facing issue while trying to use PDF Customizer extention, it's giving error in dom.php

      Hi, I'm facing issue while trying to use PDF Customizer extension, it throwing error in dom.php
    • Promote specific product using widjet with affiliate module

      1. How do I use the promo widjet to promote the product i want? Currently you can only generate new products and best sellers. This way you are restricting affiliates on what they want to promote. I think they should be a way for them to search the product
    • Make modules compatible with Hyvä Themes

      The Idea: Compatibility with Hyvä Themes How it works: At this point, there is minimal compatibility made by community members, but it would be really nice if Amasty would support compatibility with Hyvä Themes out of the box. Making Amasty's most used
    • Payment Restrictions and Customer Attributes for Amino Z | VIDEO Review

      Get an insider's perspective on Amasty extensions with this comprehensive review from Jay, the founder and CEO of Amino Z supplement store. See how they use Payment Restrictions to allow only Credit Card payment method for subscription products, and Customer
    • Advanced Search in frontend

      Hi there, I installed Amasty Advanced search lite and configured it. In Backend it's working but in frontend search is not showing at all. I'm using Porto theme in which is included Mageplza search, I don't know it there is some conflict between them,
    • What is the future of elaslasticsearch extension (OpenSearch)

      With the Magento 2.4.4 moving to opensearch by default, what is the future of the elasticsearch module?  I would like to purchase this extension but I need clarifications on the road map and if support will still be provided by elasticsuite for the core
    • Bundle Pack and frequently bought together

      I am abit confused on why or you differentiated the frequently bought together and the Bundle Pack. Based on the other modules in the market, the frequently bought together displays products automatically (but you can manually adjust) using relations
    • Unable to apply data patch Amasty\Mostviewed\Setup\Patch\Data\ConvertOldSettings for module Amasty_Mostviewed. Original exception message: Area code is not set

      I upgraded magento to 2.4.2 and running setup:upgrade but get this error Unable to apply data patch Amasty\Mostviewed\Setup\Patch\Data\ConvertOldSettings for module Amasty_Mostviewed. Original exception message: Area code is not set Using Automatic Related
    • Already Done in Q1'23

      Brand new extensions We launched a coming soon page for the new Back Forward Cache extension. It restores the recently visited page when the customer clicks 'Back' or 'Forward' browser options, thus ensuring faster page load speed. Subscribe to the release
    • composer require amasty/customers-also-viewed-graphql

      Enable customers-also-viewed-graphql module to activate GraphQl and Automatic Related Products integration. Please, run the following command in the SSH: composer require amasty/customers-also-viewed-graphql How do I install these package if Autonmatic
    • Was composer package amasty/module-product-status-suite-lite renamed?

      Hello, I can't composer update because amasty/module-product-status-suite-lite can't be found in remote repositories. Was this package renamed/replaced? └─$ composer update -W Gathering patches for root package. Loading composer repositories with package
    • Roadmap | What to expect in Q1'23

      New features and improvements Improved Layered Navigation generate SEO-friendly URLs for multi-select Category filter; better speed performance of the Apply filters button; improve Category list load time. Special Promotions Pro optimize data types in
    • Composer update error

      Google leads me here. When I run composer update, I got this: Updating dependencies Your requirements could not be resolved to an installable set of packages.   Problem 1     - Root composer.json requires amasty/feed ^2.6, found amasty/feed[2.6.17] in
    • Shipping Table Rates for Emporium Embroidery

      Shop name Emporium Embroidery badges store Extension name Shipping Table Rates Case description and configurations I needed to configure our shipping providers and create rules for our shipping services. Our shop uses Royal Mail and DHL shipping providers.
    • amasty_xsearch_users_search database table very large

      We have this amasty table which is being reported by magento site analytics tool for being too large. Wish to know what's the right approach for this table, should we just keep data for last two weeks or do we need to keep data for a certain period of
    • One step checkout Extension

      I am using one step checkout extension and there is only one shipping method which shown already selected but after filling billing information I try to place order it shows me an error please select shipping method when there is one shipping and its
    • import product - name and price - basic problem

      Hi there, I am trying to import a simple csv file. I do the import, the products are imported but the name, price and quantity fields are not imported. Even if I go to the section "product_attribute" -> 'map fields' and put price and name and assign them
    • Guide for Mass Product Actions for Magento 2//Product Linking Algorithms

      Hello; We are a startup e-commerce company, and we use Magento 2 with extension Mass Production Actions from amasty. First of all I must confess that extension is really handy and flexible. So thank you. But I have couple question about it. I read the
    • Import products - How to assign multiple categories to one import product

      How can I assign multiple categories to one import product in a .csv file?
    • [Custom Form] Redirection after submission of a file

      Hello, we updated your module "Custom form" to 1.18.2 while updating the website of a customer to 2.4.5 recently and there is a change of behaviour when submitting forms that contain a file. While the form has the success_url value of "/", when uploading
    • Unable to process return using Return Rule in RMA.

      Hi. The Return Rule section is not working as expected. I set the validity for return as 15 days.  The order was ordered 30 days before and still it showed under Return UI in Magento.  Please help us on this.
    • Magento 2 Import Products extension question

      https://amasty.com/import-products-for-magento-2.html I am after a extension that can import attributes. Magento 2s default behaviour is add attribute Name and attribute value once added they can then be imported by csv.  Is there an extension that can
    • Webp images aren't loading

      Hi, I installed module Google page speed optimizer, I configured image optimizer: I have /amasty/webp/ folder with WEBP images, but they're not loading on frontend, PNG images are still loading.
    • One Step Checkout for GersteinART

      Shop name GersteinART art store Extension name One Step Checkout Case Description and configurations Too many checkout pages caused friction for shoppers on my store, so we decided to acquire an extension that allows customers to complete the purchase
    • Blog PRO M2 | Class Laminar not found

      Good day, yesterday we bought the Blog extension and tried to install it via upload, not composer. We have installed all amasty extensions via upload so far so we dont want to swtich our workflow since its easier for us internal to manage everythig we
    • SMTP Email Settings for Topdeck

      Shop name Topdeck Extension name SMTP Email Settings Case Description and configurations I needed to connect Magento with Google SMTP so that emails couldn't get into spam. We configured and set connection with our SMTP server and use some other basic
    • GeoIP Redirect for Damura

      Shop name Damura Extension name GeoIP Redirect Case Description and configurations We were preparing for upgrading our website to Magento 2 and needed new solutions. One of the requirements was to redirect customers to a store view according to their
    • Ghostery blocking Amasty_GdprCookie

      Hello, Between version 2.8.4 and 2.9.2 you made some changes to the module Amasty Cookie Consent (GDPR). Everything is good unless a user have the extension Ghostery on their browser, then the modal is hidden by this extension but Adblock Plus and uBlock
    • Amasty Stock Status PHP 8.1 bug

      We're in the process to upgrade our site to M2.4.5 with PHP8.1, and looks like the module throws an error on the category page. Exception #0 (Exception): Deprecated Functionality: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type
    • Import Products: How to Clear Attribute / Set to Blank

      Is anyone familiar with how to use Import Products to update a product attribute (text or varchar) to null or an empty string? We keep trying to upload the following but it will not update the field: sku,catalog_product_attribute.our_custom_attribute
    • Missing Amasty\SeoToolkitLite\Model\Source\Eav\Robots class

      I've installed amasty/module-seo-toolkit v2.1.2 package which requires amasty/module-seo-toolkit-lite 1.1.0 or higher. The newest version of module-seo-toolkit-lite I have access to is 1.1.4 and this one was installed. The problem: Amasty\SeoToolkitLite\Setup\Patch\Data\AddCanonical
    • Add No-Index, No-Follow to Values of Attributes in Improved Layered Navigation

      Hello,  Last week I asked a question and I received very useful help. My question was about how to fix the No-Index, No-Follow for specific categories in the Improved Layered Navigation. However, a new question did pop-up when working in Amasty.  How
    • Order Grid - Price (Purchased) no Decimals

      We recently upgraded Magento from 2.3.5 > 2.3.7 which also included an upgrade to Extended Order Grid 1.4.5 We have the column Product > Price (Purchased) in our grid and prviously it was showing €20.99 (price with decimals). Now its only showing €20
    • AJAX Shopping Cart for Lolia Acessórios

      Shop name Lolia Acessórios Extension name AJAX Shopping Cart Case Description and configurations We wanted to have better user experience to add items to cart. Some of the settings we use: 5-second timer, show product image, product quantity, number of
    • Already Done in Q4'22

      New Amasty services Make sure your site is well-performing with our E-commerce QA testing service. Let our specialists check various elements of your website and get the issues fixed. The service is available for any e-commerce platform (Magento, Shopify,
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